Returns & Exchanges
At Alchemist’s Refuge, we want your wardrobe to feel like a perfect transformation, which is why we offer a 30-day window for returns and exchanges on all unworn garments. If your piece doesn't resonate with your style, we are here to help you find the right fit or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship the Items
Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our artisans inspect the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing