Frequently Asked Questions
Discover everything you need to know about our mystical threads and shipping enchantments.
How long does shipping take for my order?
Standard shipping usually takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is the Alchemist's Refuge return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate the process.
Are your fabrics sustainably sourced?
Yes, we prioritize ethical craftsmanship. 90% of our collections are made from organic cotton, recycled polyester, or Tencel to ensure minimal environmental impact.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our cuts vary between 'Slim Fit' and 'Oversized'.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change my order after it has been placed?
Because we process orders quickly, we can only make changes within 1 hour of purchase. Please contact our support team immediately if you need to update your address or size.